Cancellation Policy

Why a cancellation policy?  We are so small that we need to keep the rooms full to be able to keep our competitive room rates for your benefit. So, if guests are considerate and notify us early, we often have a waiting list to backfill rooms. HELP US or else it will affect our rates.

For Cancellations: Between March 15th and November 15th:

For weekend or holiday reservations:   Canceling a reservation before 6pm (local hotel time) on the Wednesday of the week you are due (48 hr cancellation policy) will result in no charge to the guest. Canceling a reservation after 6pm (local hotel time)  Wednesday, or failing to show at all, will result in a charge equal to the first night’s stay to your credit card. Taxes may apply.

Failing to call or show on the first night of your reservation will result in cancellation of the remainder of the reservation. If an emergency and you will call us quickly to cancel, we will do our best to rent the room; if so, there will  be no charge to you.

If a guest reservation includes Fri/Sat but the guest departs early without adequate notice, an early departure fee (1/2 room rate plus tax) will be incurred by the guest due to late notification on a weekend. No charge if we rent the room.

How to find us

To find us,  we are located just off the Ohio border in Western Pennsylvania.

Address:  13825 Ridge Road,  West Springfield PA 16443

We are located on Route 20 and you can see the property as you drive along I-90.  We are about 4 miles away from Conneaut, OH for the marina and we are about 25 minutes from Presque Isle in Erie driving along Route 5 (lovely drive)  or take I-90 East to exit for Route 832 Sterrettania Road and head north to the park and rest of the city.

Summer Hours

We are taking a lot of reservations for the rest of summer and for steelhead season already!  We have someone on the grounds between 9am and 9pm everyday with a little change on busier days.

We answer the phone as quickly as possible but if you have to leave a message, please be specific so we can call you back with the information you need.

Come stop in and say Hello!
Come stop in and say Hello!